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Tracktor

Use Tracktor carrier updates in Yedric order tracking when Shopify has no tracking link, covering over 2,000 carriers on a custom tracking page.

Tracktor is ShopPad’s order tracking app. It tracks packages with over 2,000 carriers and gives you a custom tracking page, with more up-to-date information than Shopify provides.

With Tracktor installed, your assistant’s Order tracking uses Tracktor’s carrier updates when Shopify’s tracking falls short: when a shipment has no tracking link, or has gone quiet for longer than you allow. There is nothing to connect. Yedric notices Tracktor on your store by itself.

Setting it up

Section titled “Setting it up”
  1. Install Tracktor from the Shopify App Store. The Tracktor card under Capabilities > Better with friends has an Install button that opens its listing.
  2. Open Capabilities > Order tracking and make sure Use Tracktor carrier updates when it is installed is on. It is on by default.

[image:Screenshot of the “Better with friends” section of the Yedric Capabilities page (Apps > Yedric > Capabilities), showing the Tracktor card with its logo, an “Installed” badge, the line “Order tracking in chat uses its carrier updates.” and a “Manage” button. Spotlight the Tracktor card.]

Once it is installed, the Tracktor card shows Installed and says whether Order tracking is using it, and Manage opens the Order tracking page.