Abandoned cart recovery
Turn on Yedric abandoned cart recovery, a Pro plan capability that offers returning shoppers a link back to the checkout they left behind.
Help returning shoppers pick up a checkout they left, with a link back to it. Abandoned cart recovery is part of the Pro plan and off until you turn it on.
How it works
Section titled “How it works”When a shopper who is logged in to your store comes back and asks about what they were buying, the assistant finds their most recent unfinished checkout and offers a link to finish it, with its items and total.
It only works for logged-in shoppers. An email address typed into the chat is not proof of who someone is, so a shopper who is not logged in is asked to log in first.
[image:Screenshot of the Yedric chat open on a Shopify storefront for a logged-in customer, where the assistant lists the items and total of their unfinished checkout and offers a link to complete it. Spotlight the checkout link.]
Settings
Section titled “Settings”Open Capabilities > Abandoned cart recovery, turn on the switch, and click Save.
- Suggest a discount with the checkout link (uses your discount rules): The assistant can offer a code alongside the link. It follows your Discount codes settings, so turn those on and allow To finish an abandoned checkout too.