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Discount codes

Allow the Yedric assistant to offer single-use discount codes in situations you choose, with team approval by default before a code is sent.

Your assistant can offer a single-use discount code in the situations you allow, such as apologizing for a problem. By default it asks your team first instead of sending a code itself. Discount codes are off for a new store and available on every plan.

Turning it on

Section titled “Turning it on”
  1. Open Capabilities > Discount codes and turn on the switch.
  2. Set the limits below.
  3. Click Save. The first time, Shopify asks you to let Yedric create discount codes.

[image:Screenshot of the Yedric Discount codes capability page (Apps > Yedric > Capabilities > Discount codes) with the switch on and the settings visible: “Send codes without asking the team first”, “Only for shoppers logged in to their account”, the Discount, Minimum order and expiry fields, and the “When a discount may be offered” checkboxes. Spotlight the “When a discount may be offered” checkboxes.]

Settings

Section titled “Settings”
  • Send codes without asking the team first: Off by default. While it is off, the assistant tells the shopper a discount needs someone from your team and offers to connect them.
  • Only for shoppers logged in to their account (their codes work for them alone): Codes go only to logged-in shoppers and are tied to their account.
  • Discount: The percentage off, from 1% to 50%. 10% by default.
  • Minimum order: The smallest order the code works on.
  • Code expires after (hours): 48 hours by default.
  • When a discount may be offered:
    • To apologize for a problem
    • To finish an abandoned checkout
    • For a first order
    • For a returning customer

The first two are on by default. Every code is single use, and the assistant offers at most one per conversation.

What shoppers see

Section titled “What shoppers see”

When a discount fits one of the situations you allowed, the assistant sends the code as a card with Apply to cart. One click applies it to the shopper’s cart.

[image:Screenshot of the Yedric chat open on a Shopify storefront, where the assistant apologizes for a late order and shows a discount code card with the code, “10% off” and an “Apply to cart” button. Spotlight the “Apply to cart” button.]

Section titled “Related”