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Product availability

Have the Yedric assistant check live price and stock before answering, so shoppers never hear about items that sold out, on every plan.

Your assistant checks live price and stock before it answers, so shoppers never hear about stock that sold out an hour ago. Product descriptions come from your synced catalog either way. Product availability is on for every new store, on every plan.

What shoppers see

Section titled “What shoppers see”

When a shopper asks about a product, the assistant answers with its current price and availability, and shows a product card with the product’s image, title and price.

Screenshot of the Yedric chat open on a Shopify product page, answering “Do you have the hat in pink?” with a short reply and a product card showing the product image, title, price and “View details” and “Add to cart” buttons, focused on the product card

  • Stock is shown as in stock, low stock, sold out or available to order, unless you choose to show exact counts.
  • On your storefront, the card asks the shopper to choose options such as size and color inside the chat, then Add to cart adds it to their cart. Nothing is added until the shopper clicks.
  • If you use Infinite Options, the card also asks for your custom product options.

Settings

Section titled “Settings”

Open Capabilities > Product availability.

  • Show exact stock counts (otherwise in stock, low stock or sold out): Off by default. Turn it on if you are happy for shoppers to hear, for example, “3 left”.

Click Save in the save bar.

Section titled “Related”