> For the complete documentation index, see [llms.txt](https://docs.yedric.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yedric.ai/shopify/capabilities/tracktor.md).

# Tracktor

Use Tracktor carrier updates in Yedric order tracking when Shopify has no tracking link, covering over 2,000 carriers on a custom tracking page.

[Tracktor](https://apps.shopify.com/tracktor-2) is ShopPad's order tracking app. It tracks packages with over 2,000 carriers and gives you a custom tracking page, with more up-to-date information than Shopify provides.

With Tracktor installed, your assistant's [Order tracking](https://docs.yedric.ai/shopify/capabilities/order-tracking/) uses Tracktor's carrier updates when Shopify's tracking falls short: when a shipment has no tracking link, or has gone quiet for longer than you allow. There is nothing to connect. Yedric notices Tracktor on your store by itself.

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## Setting it up

1. Install Tracktor from the Shopify App Store. The **Tracktor** card under **Capabilities > Better with friends** has an **Install** button that opens its listing.
2. Open **Capabilities > Order tracking** and make sure **Use Tracktor carrier updates when it is installed** is on. It is on by default.

[image:Screenshot of the "Better with friends" section of the Yedric Capabilities page (Apps > Yedric > Capabilities), showing the Tracktor card with its logo, an "Installed" badge, the line "Order tracking in chat uses its carrier updates." and a "Manage" button. Spotlight the Tracktor card.]

Once it is installed, the Tracktor card shows **Installed** and says whether Order tracking is using it, and **Manage** opens the Order tracking page.