> For the complete documentation index, see [llms.txt](https://docs.yedric.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yedric.ai/shopify/capabilities/infinite-options.md).

# Infinite Options

See how Yedric works with the Infinite Options app so shoppers fill in engraving or gift message options in chat before adding to cart.

[Infinite Options](https://apps.shopify.com/custom-options) is ShopPad's app for custom product options, such as engraving, gift messages or monograms. With it installed, the product cards in your assistant's answers walk shoppers through those options in chat, then add the item to their cart with everything filled in.

There is nothing to connect. Yedric notices Infinite Options on your store by itself, and it works wherever the assistant shows product cards: [Product availability](https://docs.yedric.ai/shopify/capabilities/product-availability/), [Product recommendations](https://docs.yedric.ai/shopify/capabilities/recommendations/) and [Size finder](https://docs.yedric.ai/shopify/capabilities/size-finder/).

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## What shoppers see

When a product in the chat has an option set, its card asks for each option in turn, one question per field, before **Add to cart** adds it. It follows the option set's rules: required fields must be filled in, and options that only appear after another choice appear in chat too. Paid add-ons show their price, such as "(+$5.00)", and are charged the way your Infinite Options setup charges them.

![Screenshot of the Yedric chat open on a Shopify product page, where the product card's options were answered (Color: Pink, Add customization: Customized) and the assistant now asks for the "Text" option with a text field and Cancel and Answer buttons, focused on the option question](https://docs.yedric.ai/assets/2026-10-23-shopify-capabilities-infinite-options-question.png)

A few kinds of options can only be chosen on the product page, such as file uploads. For those products, the card sends the shopper to the product page instead.

The same happens at the register: in [Ask Yedric in POS](https://docs.yedric.ai/shopify/ask-yedric-in-pos/), a product card asks for the options before the item goes on the sale.

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## Setting it up

Install Infinite Options from the Shopify App Store. The **Infinite Options** card under **Capabilities > Better with friends** has an **Install** button that opens its listing. Once installed, the card shows **Installed**, and **Manage** opens Product recommendations.